1. After entering your Username and Password, if the screen does not move forward or if nothing happens. Try clearing the cache memory of your browser or try accessing your account from a different web browser.
2. If you have forgotten your password, you can request for new by clicking on forgot password. The new password would be sent to your registered email address, sometimes the mail may also go to the spam folder. In case you don't receive any mail, kindly update us on firstname.lastname@example.org of WhatsApp +91 9650166773